Officials in Instagram said that they want the platform to be a safe space for users to communicate with those they love and what they care about, and indicated that they know at the same time that there are always those who abuse others.
They said that the abuse we monitor "comes a lot through direct messages to people, which is difficult to address compared to other comments on Instagram, given that direct messages are intended for private conversations, and we do not use technology to preemptively reveal content such as hate speech or bullying in the same way we do elsewhere." ".
Platform officials say there are still more steps that can be taken to help prevent this type of behavior, and today they announced some new measures, including blocking the accounts of people who send offensive messages, and developing new controls to help reduce the abuse that people spot. In their direct messages.